Claim process for "buy for me" service order only.
Advice: Please do select inspection service which can help reduce the risk of receive problem item.
If you receive any problems items (wrong: size/ pattern/ color/ quantity/ defect) from your seller, please notify us within 3 days upon receipt of parcel. Overdue items will not be accepted. We will try best assist you to negotiate some compensation with the seller about the problems item. But we not guarantee the result in satisfactory and buy2you not bear for any responsibility. The process could be upto 7-14 working days.
The following detail should attached in your email to buy2taobao@hotmail.com / services@buy2you.com
Please do check your content of the parcel & item quantity before sign, the courier company not responsible for any loss IF you had signed the parcel. If you find out any misssing item in parcel, please notify us within 3 days upon receipt of parcel. Overdue items will not be accepted. We shall investigate further. But we cannot guarantee the result in satisfactory. The process could be up to 7-14 working days.
The following detail should attached in your email to buy2taobao@hotmail / services@buy2you.com