ReturnTop
Order Terms & Conditions

Agent Buy (Buy For Me) service Terms & Conditions

1. Buy2you is only the purchase agent which provides purchase and forwarding service from china seller to you.

2. Buy2you not responsible any wrong item, item defect, quality issue, item loss, copyright issue, imitation issue, customize issue, functionality issue of goods from China seller. Buy2you not commit any responsible for inspection service in order option.

3. No cancellation for order already in purchased. No combine allow or add items after order placed.

4. Bu2you not responsible for any custom duty tax. Customer be responsible for destination custom duty tax.

5. Buy2you reserve rights reject any illegal products/ biding item / invalid price / invalid seller/ oversize goods/ unreasonable request order. 

6. Prohibited or certain sensitive goods is not entitled to any claims. Customer bear the own risk. (refer delivery policy)

7. Buy2you not provide any warranty or any after sales service.

8. Buy2you will responsible to charge back with seller when items in order not arrive to hub in 10-14 days or item are out of stock, refund process will take 5-10 days. 

9. Please noted your seller could be separate deliver the items in several parcels without notify us. Any missed out parcel or replacement parcel ship out by seller and arrived warehouse hub, customer need bear the international shipping fee due to shipping charges is according the parcel weight / size.

10. Customer should notify us within 3days after receiving the item has any problems. we will try best help to negotiate with seller about the problems item. But we cannot commit the result in satisfactory. (click here)

Forwarding Parcel (Ship For Me) service Terms & Conditions

1. Buy2you not bear any responsible of any goods problem in parcel or any damage during shipping.

2. Buy2you not responsible any custom tax. 

3. Buy2you not provide any insurance protection. For those high risk or valueble goods either listed as prohibit or sensitive goods at delivery policy. All risk and responsible undertake by customer. 

4. IF you submit false declaration product, price and products name caused custom inspection, consfiscate, any loss or penalty. All this risk responsible fully undertake by customer. IF any parcel has rejected and returned to warehouse due to sensitive goods, second shipping fee will be charge to the order.

5. No combine allow for forwarding order has submitted and packed.

6. Any re-packing inquiry or any special request will addtional charge for cny10 each parcel.

7. Over 60days storage, warehouse will discard the parcel without any notification and no refundable.